Sauna Fix Lamp with Travel Bag
Information coming soon.
As of February 14, 2019, the Sauna Fix carries a lifetime warranty. This warranty covers the sockets, electrical wiring switch, electrical cord, and any defective welds or threads or nickel finish. The customer may send in the sauna to be fixed, or request replacement parts. This warranty does not cover cross threading due to improper assembly of the light guards, nor does it cover any misuse or abuse of the unit, such as crushing, dropping, or bending parts. The sauna lamp arrives with an extra socket so that, if there is a failure, the customer has the option of avoiding shipping charges by having the socket replaced by an electrician. Warranty does not include the cost of shipping to or from after 30 days. Any damages acquired during shipping must be reported as soon as possible, but in any event not later than specified in our policy. The customer must also save all the original packaging, provide pictures of the damage so a claim can be made with the shipping company, and sign a claim form. Failure to provide the required items and sign the necessary claim forms eliminates our obligation for damaged product replacement and results in a denial of the shipping insurance claim.